Reference

Privacy Policy for Your Indonesia Account

Your account data, wallet checks and cookie choices are explained here before you open an account with lonte jitu, so you can see how we record DANA, OVO…

DANA data contextDevice sign-in recordsCookie choice detailsWIB privacy help

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How Wallet Data Is Treated

lonte jitu Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A clear privacy record helps you decide what to share before funding your wallet or opening a table. We collect the details needed to run your account: name or nickname, phone number, login time, device type, IP region, payment reference, and messages you send to our

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team. When you choose DANA, OVO, GoPay or QRIS, we store the transaction marker and status rather than your full app balance or private app screen. If you sign in from Bandung, the region signal may be used to flag unusual account access and to route
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help in WIB hours. Access to account services depends on local law, and this policy explains how we limit, retain, correct or erase data when a valid request reaches us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Through Local Channels

Privacy questions are easier to solve when the contact path is clear. Our help team handles account data requests through live chat, WhatsApp and the account…

ACCOUNT CONTROLS

Controls Around Cookies and Account Access

Your privacy settings should match how you actually use the lobby. We separate sign-in records, payment references, cookie choices and service messages so a request can be checked without exposing more data…

Data minimisation

We ask for details that connect your account to real activity: phone verification, login history, wallet references and service messages. We avoid collecting your private app balance or full contact list.

Cookie control

Cookies keep your session active, remember basic display choices and help detect repeated failed sign-ins. You can clear them from Chrome Settings > Privacy and security > Clear browsing data, then sign in again if needed.

Device records

Account > Security > Devices shows recent sign-ins by device label and time. If a phone looks unfamiliar, contact us through live chat so we can help you close the session and reset access.

Payment references

For DANA, OVO, GoPay and QRIS, we store payment status, amount, time and reference code. We do not see your separate wallet PIN, saved contacts or other app activity.

Record retention

We keep account and payment records only for service, dispute handling and legal needs. When a record is no longer needed, we remove it from active tools on a scheduled cycle.

Request handling

You can ask us to correct a phone number, update an email, export account data or erase eligible records. We verify the request through your account ID and phone match before changing anything.

Privacy Questions Before You Join

Before you join, privacy concerns usually fall into practical areas: what we collect, why we keep it, who can check it, and how you can change it. These answers focus on account data, wallet references, cookies, device access and contact routes. If your case involves a live request, use the account inbox so we can match it to your verified profile.

During account creation we collect the details needed to identify your account: name or nickname, phone number, password credential, referral code if you entered one, device type and the time the form was sent.

No, we record the payment reference, amount, time, channel and result that return from DANA, OVO, GoPay or QRIS. Your wallet PIN, private balance screen and saved contact list stay outside our tools.

Cookies help keep you signed in, remember display choices and detect repeated failed access attempts. You can clear them in Chrome through Settings > Privacy and security > Clear browsing data, then return and sign in again.

Yes. Send the request from Account > Help > Privacy with the detail that needs correction, such as a phone number or email. We verify your account ID and phone match before applying the change.

Payment and login records are kept for service checks, dispute handling, account security and legal needs. When those reasons no longer apply, we remove the record from active tools on our scheduled cycle.

Only staff assigned to account service and privacy handling can check your request. They see the case details needed to act, such as account ID, message history and related payment reference.

A new phone creates a fresh device record with time, device label and IP region. If the sign-in looks unusual, we may ask for phone verification before allowing sensitive account changes.

Privacy Policy for Your Indonesia Account

Privacy Help Through Local Channels

Controls Around Cookies and Account Access

Data minimisation

Cookie control

Device records

Payment references

Record retention

Request handling

Privacy Questions Before You Join

01 What data do you collect when I create an account?

02 Do you see my DANA, OVO, GoPay or QRIS PIN?

03 How do cookies affect my privacy on mobile?

04 Can I ask for my data to be corrected?

05 How long do you keep payment and login records?

06 Who can access my privacy request?

07 What happens if I sign in from a new phone?

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